Please carefully read these terms and conditions and the related privacy policy before using this site. By using the site, you agree to these terms and conditions.

These Terms and Conditions ("Terms and Conditions") govern your access and use of this website operated by Nail Alliance UK Limited ("Nail Alliance") located at Second Floor, Ashdon House, Moon Lane, Barnet, Hertfordshire, EN5 5YL

• Methods of Payment: We accept Discover, Master Card, Visa, American Express and Checks. Online orders can be paid by credit card or thru Pay Pal. Please have credit card and billing address available when ordering.
• Hours of Operation: Customer service lines are open from 9:00am-5:00pm (GMT) Monday through Friday. We are closed Saturday and Sunday.
• Shipping Information: All orders over £25 to mainland UK qualify for free delivery with DPD. Orders made by 2pm will be delivered the next working day. Orders under £25 will be charged either £6.50 via DPD.
• Missing Items: Claims for missing items must be done within 3 business days of receiving your order.
• Returns & Exchanges: 100% satisfaction guaranteed! If any product is not satisfactory you can return it within 30 days unopened or unused for full refund of purchase price or exchange with no hassle. No returns accepted after 30 days on all items. Manufacturer’s warranties still apply. All sales on nippers or tools are not returnable due to sterilization and hygienic purposes. Please allow ten business days for your credit card refund to process upon receipt of your return. You are responsible for the cost of shipping returned or exchanged goods. If it was our error, we will reimburse you the cost of the shipping via ground service. There are no returns or exchanges on FREE goods on deals.
• Out of Stock: Due to high demand, item(s) may be out of stock at the time of the order without the website reflecting this. If/when this occurs, you will be refunded in full for those items.
• Damages: Reports for visible or concealed damage must be reported within 48 hours of receipt to info@redcarpetmanicure.co.uk.
• MSDS: We provide FREE Material Safety Data Sheets for all products currently stocked at Nail Alliance that were purchased from Nail Alliance. To request your MSDS, please email info@redcarpetmanicure.co.uk.
• Signature Required Packages: Once a package is reported stolen or not received but tracking number shows delivered there will a £5.00 fee for every future order as they will be sent 'Signature Required' only.
• Contact Us: If you have any questions, please email us at info@redcarpetmanicure.co.uk or at: Red Carpet Manicure UK, Unit 5, Sundon Business Park, Dencora Way, Luton, LU3 3HP.